Your privacy is important to us, as is your trust in ClientRocket. We want you to know that the information you share with us will be kept confidential, secure, and never shared with anyone else. Seriously. We don’t share, sell, rent or otherwise compromise your information, or that of your clients.

Scope
This Privacy Statement explains how we handle information you input in ClientRocket or that we obtain about you. Such information may be used by ClientRocket and its parent company, ClientRocket only. It may be accessed by our contractors exclusively to provide services for ClientRocket and you. We will not share your personal and client information with third parties other than these, or with any third party for their independent use without your permission.

Information Collection
ClientRocket may obtain information about you in a number of ways: For example, through our website, business reply cards, sweepstakes entries, surveys, transaction records, history of services rendered, public sources, and other sources such as those that provide lists of potential customers. While you visit our web sites to learn about our services without disclosing any information about you, to use ClientRocket we will need to collect a minimum of information about you to provide us with billing information, gather data to determine future enhancements to the ClientRocket site and services, and any other data as required by applicable laws.

This may include the following types of information – Contact and billing information (email is required. Optionally: name, telephone number, address, city, state and zip code.)
– Website behavior (i.e. When you last visited our site, what pages you went to, etc.)
– Service metrics (i.e. What type of campaigns are being used, how many transactions, etc. )
– How you discovered ClientRocket.

Business Reply Cards and sweepstakes entries you complete at an event or in response to a marketing mailing we send may also ask you to answer some of these same questions so we can tailor what we send to you to your specific interests.

Uses
Information about you may be used to respond to your requests for support, to customize and improve communication content, to evaluate website and service usability, for marketing and research and development. It may also be used to provide you with helpful offers and information on ClientRocket promotions and services.

Although your account information may be accessed by contracted individuals and companies in the process of rendering services to ClientRocket, this information is not to be used for any purpose not authorized by you, nor to be disclosed or otherwise shared with anyone else other than employees of ClientRocket. Credit Card information is not kept by ClientRocket or ClientRocket and in no occasion shall anyone but an authorized employee of ClientRocket Company have access to such information.
ClientRocket will not share information about you with any third party for their independent use without your permission. We will not sell your information to any company.
You may choose to forward information from one of our web sites or emails to another person. Email addresses submitted to or through ClientRocket will not be captured for later use in marketing unless with prior consent.
We may have to disclose information about you as required by law, in conjunction with a government inquiry, or in litigation or dispute resolution.

Cookies and Other Tracking Devices
We do curently use cookies and page trackers on the ClientRocket websites. Using cookies and page trackers on our sites provides benefits to you, such as allowing you to maintain account login information between visits, receive an appropriate level of help and support, or fairly credit a referrer for your visit, if and when such services are offered on our site. The use of cookies also allows us to measure site activity to provide a better user experience. Cookies and other tracking devices may be used to tell us the time and length of your visit, the pages you look at on our site, the site you visited just before coming to ours, and the name of your Internet service provider.
We may use third parties to serve ClientRocket advertisements on other web sites, such as search engines. In serving ClientRocket advertisements, these companies may use cookies and other tracking devices to collect certain information about your visits to other web sites (such as browser type, IP address, which page was visited, and time of day). This information may be used to evaluate our online advertising campaigns or to tailor promotions and other marketing messages to you.
You may elect to refuse cookies. Please refer to your browser Help instructions to learn more about cookies and how to manage their use.

Outside Links
This site may contain links to third party sites not controlled by ClientRocket or covered by this privacy statement, such as, but not limited to, those belonging to clients being showcased, partners and other appropriate resources, independent review sites, and news organizations. We recommend that you check the privacy statement of other sites you visit before providing any personal information.

Information Security
ClientRocket recognizes the importance of safeguarding information in ClientRocket’s possession from theft, inappropriate use, or improper distribution. We have security policies and procedures appropriate to the level of confidentiality of that data. It should, however, be recognized that no company can perfectly protect personal information.

Privacy Inquiries
If you have concerns or questions regarding ClientRocket’s privacy practices, you may contact us atinfo@clientrocket.com

Changes
We retain the right to change this Privacy Statement. We will post changes to this page in a timely manner.

This statement is effective as of 08/01/2010